Over 300 million users watching video smoothly!

Communication or Firewall Problem Detected:

This issue has been resolved in versions 2.3 and higher.
Make sure you are using the latest version of SPEEDbit Video Accelerator !

Firewall Troubleshooting Guide


If you are using SPEEDbit Video Accelerator 2.3 or earlier you may encounter difficulty using it with your Firewall. Additionaly, when you use the latest version of SPEEDbit Video Accelerator in Proxy mode, you may also encounter firewall compatibility issues.

The guide below will help you set up SPEEDbit Video Accelerator to work properly with your Firewall. Choose your firewall / security app. from the list below:

Incompatible Old Firewalls

SPEEDbit Video Accelerator will not work properly with the following 'old' firewalls.
If you are using one of these, we strongly recommend you upgrade to a newer firewall.


For questions, problems and further assistance, fill in our support form below:

SPEEDbit Video Accelerator Online Support Form


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